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Privacy policy

Last updated: September 22, 2026

Pocket Dimension EDC respects your privacy and only collects personal information needed to run the shop, process orders, and provide customer support.

Information we collect

When you place an order or contact the shop, we may receive information such as your name, email address, shipping and billing address, order details, and any information you include in a message.

Payments are processed securely through third-party payment providers such as Stripe and PayPal. Pocket Dimension EDC does not receive or store your full credit card details.

How your information is used

Your information may be used to:

  • Process and fulfill your order
  • Provide shipping and tracking information
  • Respond to questions or customer service requests
  • Prevent fraud and maintain the security of the shop
  • Meet legal, tax, and accounting requirements

Sharing of information

Personal information is shared only when necessary to operate the shop and fulfill your order. This may include Big Cartel, payment processors such as Stripe or PayPal, and shipping or delivery providers.

Pocket Dimension EDC does not sell your personal information.

Cookies and site data

Big Cartel and services connected to the shop may use cookies or similar technologies for essential site functionality, security, analytics, and performance.

If additional services such as email marketing or advertising tools are added in the future, this policy may be updated to reflect how those services handle information.

Marketing

Customers are not automatically added to a marketing mailing list after making a purchase. If email marketing is introduced, marketing emails will only be sent where you have chosen to subscribe, and you will be able to unsubscribe at any time.

Data retention

Order and customer information may be retained for as long as reasonably necessary to provide customer service and meet legal, tax, accounting, or fraud-prevention requirements.

Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information held about you.

For privacy questions or requests, please contact Pocket Dimension EDC through the contact form on this website.

This policy may be updated from time to time as the shop or the services it uses change.